Last updated: 12th November, 2025

1. Introduction

This Privacy Policy explains how we handle information when you use the ACES Energy B.V. website and mobile application (“Services”).
We respect your privacy and are committed to protecting it.
Our Services are designed to not collect, store, or share any personal data from users.

2. Information We Do Not Collect

We do not collect, store, or process any personal information, including:

  • Names or contact details
  • Email addresses or phone numbers
  • Location data
  • Payment information
  • Device identifiers or tracking data

Our website and app do not use cookies, analytics tools, or third-party trackers that store identifiable information.

3. Automatically Collected Information

Our hosting provider or app store may collect minimal, non-personal data automatically for technical reasons (e.g., server logs or crash reports).
This information is anonymous and used solely to ensure the security and performance of the Services.

4. Third-Party Analytics

While our app does not collect personal data, it uses Google Play Console Analytics for aggregated app performance and crash reporting.

  • This data is processed by Google and may include device-level information.
  • It is technical and non-personal, not linked to specific users, and is used only to improve app functionality and stability.

We do not integrate any other third-party analytics, advertising, or tracking tools.

5. Cookies

ACES Energy B.V. does not use cookies on its website or mobile application.
We do not track or store any personal data from our users.

6. Data Sharing and Disclosure

Since we do not collect any personal data, we have no information to share or disclose with any third party.

7. Children’s Privacy

Our Services are suitable for users of all ages.
We do not knowingly collect or store any personal data from children or adults.

8. Your Rights

As we do not collect any personal data, there is no information to access, update, or delete.
If you have concerns about privacy, you can contact us using the information below.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact ACES Energy B.V. at:
Email: app@aces-energy.nl
Website: https://www.acesenergy.nl